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BUSINESS PROCESS OUTSOURCING

We support teams with end-to-end business process management; so that you can focus on your core competencies and teams.

Logistics, Supply Chain,
e-Commerce
IOR/EOR industries

Easy Peasy Admin has nearly 10-years of experience in international trade process management. Our team understand that accuracy and time are vital to your business and team’s success.

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Control Tower Support (Workflow control and coordination)

Outbound Requests

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  • Order entry and placement.

  • Order receipt.

  • Order verification and quality checks.

  • Document preparation.

  • Order acknowledgement.

  • Order lifecycle monitoring.

  • Liaising with all stakeholders to keep everyone up to date and manage expectations.

  • Proof of delivery notifications.

  • Closure notifications.

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Replenishment Orders
International cross-border order process management

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  • Order entry and placement.

  • Order acceptance notification.

  • Order monitoring and tracking.

  • Order clearance.

  • Order warehouse delivery.

  • Proof of delivery notifications.

  • Closure notifications.

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Inventory Management

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  • Product introduction.

  • Updating and managing your order and inventory systems.

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Just to name a few processes...

General Business Process Management Support

Whether you need support with your own internal processes, processes of your customers or a combination, we become an extension of your team, driving process success.

Marketing Research

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  • Identify the information criteria

  • Data gathering, entry and processing

  • Entry of information in a structure or database

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Recruitment

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  • Determine skill set criteria.

  • Research candidates that would fit the role.

  • Liaise with all the stakeholders to ensure expectations are managed.

  • Closure.

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Trade Repository

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  • Industry investigations.

  • Structure.

  • Data entry.

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Sales Process | Business Development

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  • Lead generation.

  • Sales resource (Sales Navigator).

  • Validate and qualify potential customers.

  • Write and connect with potential customers.

  • Capture prospect details in a database (CRM).

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Just to give a few examples...

Insurance Teams & Law Firms

Our team members have 20+ years of combined experience assisting case handlers and solicitors within the legal and insurance services industries.

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Back-office support for your law firm or insurance teams.

Work Intake

 

  • File preparation and set up.

  • Ensure that the most important tasks have been populated

  • Hand over the file to the case handler.

 Continuous File Support

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  • Review case/file and establish if any info is missing.

  • Check-in with the case handler and determine if support is required.

  • Liaise with all other parties to ensure the case remains on track.

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Medical Investigation Support

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  • Review file to establish if any medical examinations are required.

  • Check-in with the medical professional to confirm if the customer attended medical appointments.

  • Obtain all the relevant medical documentation and reports in a timeous manner.

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Settlement Support

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  • Liaise with third parties to arrange payouts.

  • Follow-up on outstanding monies.

  • Inform the team once the funds are successfully received.

  • Close file.

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Just to give a few examples...

Your team’s needs are central to our work with you – focus on a hands-on partnership that delivers sustainable and inclusive growth.
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